The NTRS 2012 will take place on board M/S Silja Serenade departing 22nd May from Helsinki and arriving in Stockholm 23rd May in the morning.

If you want to hear if there are any lasts seats available, please contact the secretariat via e-mail or via telephone +45 70 23 00 53

Program – NTRS 2012

11-12: Arrival and registration

Moderator: Dermot Davitt, The Moodie Report

Session 1

12.00-12.15: Welcome by John Baumgartner, Chairman NTRG

12.15-13.00: Keynote presentation: ’Shoppers’ Journey Does not End’ by Anssi Vanjoki, world-famous business man, until 2010 member of the Nokia Group Executive Board. Today consulting companies and organizations worldwide regarding impact of digital technologies and software, changing consumer behaviour and leadership in the digital age.

13-14: Lunch

Session 2

14.00-14.45: ‘Innovate or Stagnate’ by Sarah Branquinho, Business Relations & External Affairs Director, World Duty Free Group

14.45-15.30: ’Travel Retail – Prestige Beauty’, by Jean-Charles Séité, Vice-President and General Manager, Estée Lauder Travel Retail EMEA

15.30-16.00: ’The Brands Perspective’ by Erik Juul-Mortensen, President of Tax Free World Association

16.00-16.30: Coffee and light refreshments

Session 3

16.30-17.00: ‘Survival through Commercialization’ by Thomas Gudbjerg, Group Managing Director, Color Line

17.00-17.30: ’I am not the target consumer’ by Björn Ulfberg, CEO, Inflight Service

17.30-18.15: ’Where to fly from here: The airline industry in 2020’ by Professor, Dr. Oecon, Frode Steen, Norwegian School of Economics and Business Administration

18.15-18.30: Summing Up and Conclusions

21.00: Dinner, Coffee and Drinks

Practical Information
•    Date: 22nd – 23rd May 2012
•    Time: ‘Arrival and registration 22nd May from hrs. 11:00, local time in Helsinki. First session begins at hrs. 12:00. Departure from Helsinki at hrs. 17:00
•    Where: Helsinki-Stockholm on board M/S Silja Serenade departing from Helsinki/Olympia Terminal.
•    Arrival in Stockholm: 23rd May at hrs. 09:30, local time in Stockholm, Värtahamnen.

Maximum 100 Participants – First-Come, First-Served Basis
The maximum number of participants who can register for the The Nordic Travel Retail Seminar 2012 is limited to 100 people and therefore registrations are received on a first-come, first served basis.
•    Registration fee, members of NTRG: € 499

•    Registration fee, non-members: € 599

All Inclusive
The registration fee includes:
•    Food and beverages during the scheduled coffee breaks and meals.
•    Accommodation in A class cabins on board M/S Silja Seranade
•    Full conference program and networking opportunities
•    Printed list of participants