Author: rostra

AGENDA

Moderator of NTRS 2010: Dermot Davitt, Deputy Publisher, The Moodie Report

11.00 Arrival • Registration • Networking

12.00 Lunch buffet

13.00 Welcome by John Baumgartner, Chairman, Nordic Travel Retail Group

13.10  Presentation of the agenda and the list of speakers by Dermot Davitt

FIRST SESSION

13.20  Key Note Presentation: Optimizing the travel retail shopper-experience – consumer-shopper insight synergies in the aisle

By Brian Moore who is Managing Director of EMR-NAMNEWS ltd. and worth more than 30 years of global marketing and consultancy experience on behalf of a vast variety of international clients.

14.15 Key Note Presentation: How Travel Retail benefits of Wellness and Beauty Trends!

By Michael Ripfl who is International Sales Manager with Umdasch Shop-Concept. He has more than 20 years’ experience from all over the globe with retailers and the travel retail business.

15.00 Coffee and light refreshments

SECOND SESSION

15.30 Preparing for the future: A tailored approach to airport commercial management

By Anne-Marie Zuidweg, Managing Director, Arlanda Schiphol Development Company AB who is responsible for management, development and marketing of commercial activities in the terminals at Stockholm Arlanda Airport and recently Gothenburg Landvetter Airport.

16.10 Security: Update on LAGs, dwell time and impacts of Christmas Day Terrorist Attempt – Delta Flight 253

By Johnnie Müller, Head of Security at Copenhagen Airports since 2006. He previously spent nine years working for DHL Express, culminating in a year as Nordic customer service director.

16.50 Volcanoes – angry monsters or beautiful goddesses? Can we understand them?

By Professor Lennart Björklund from Department of Earth Sciences, University of Gothenburg. He is a geologist with more than thirty years of research experience.

17:25 Summing up and conclusions by Dermot Davitt

19.00 Tasty Grill Buffet, desert and coffee

Remember to sign up for the next members meeting and AGM, hosted by Hans Just A/S in Copenhagen on 15 April 2010.

Venue

Hans Just A/S

Århusgade 88
DK-2100 Copenhagen

Schedule

13.00 Sandwich lunch
13.30 Annual General Meeting
14.15 Retail Trends – from recession into the future. Presentation by Senior Consultant, Flemming Birch, Retail Institute Scandinavia
15.15 End

Unfortunately, Doug Newhouse, Editor of Travel Retail Business, is not able to attend the meeting as previously announced.

Registration

Please register at info@nordictravelretailgroup.com no later than 12 April 2010.

The next NTRG Member Meeting will take place in Copenhagen on Thursday 11 February.

The program includes:

1. A presentation on the WHO plans on alcohol and tobacco by Keith Spinks, ETRC Secretary General

2. An update on recent and before long changes in tax, duties and deposits in our region, by Director Anne-Mette Højriis from Ernst & Young.

3. A presentation on the development in the Cruise and Ferry business in Copenhagen Malmö Port by General Manager Arnt Møller Pedersen. CMP is the leading Northern European cruise ship port. Every year CMP is servicing more than 330 calls of cruise ships. More than 150 of those calls are turnarounds. This makes CMP the biggest and most important cruise destination in Northern Europe.

The meeting begins at 12.30 with a lunch and continues until 16.00 hrs.

The venue will be the DGI-byen Hotel in central Copenhagen, meeting room 3 in MEET IN ARTS.

The hotel is situated just a two minute walk from the central railway station offering direct connection by train to Copenhagen Airport. The hotel also offers excellent parking facilities in its own car park (driveway from Ingerslevsgade). www.dgi-byen.com

Registration before 01 February at info@nordictravelretailgroup.com.

We look forward to seeing you!

Program

1300 Light refreshments

1315 Innovation via Mobile Communication. Presentation by Director of Business Development, Jeppe M. Hansen, Creuna, www.creuna.com

The Mobile Channel is undergoing the same development as the internet did in the late 90ies. And the expectation is that the mobile channel will become more important to the users than the internet. Many companies have a “wait-and-see”-strategy for the mobile channel. But that might be dangerous. This presentation will show you all the already existing opportunities in mobile communication.

1400 How Inflight handle their website. Presentation by Market Manager, Niklas Julin, Inflight Airline Retail

1445 Economic expectaion for 2010. Presentation by Senior Consultant Niklas Gustafsson, HUI (Handelns Utredningsinstitut), www.hui.se

Niklas Gustafsson joined HUI in 2007. At HUI he focuses mainly on analysis of markets and consumer trends within retail, tourism, services and creative industries. He is working with all kinds of public and private companies and organizations in this role.

He has his early background in the tourism industry and he has done research at Stockholm Centre for Tourism Research. Before joining HUI Niklas worked with different aspects of research on markets and business development in his own company. He also worked with practical organizational and leadership development training as on his own and as associate consultant to Impact Development Training Group in the UK. Clients include (among others) Sony Electronics Europe, Sony DPP Europe, Swedish Match, Signa International and Aramark International.

1530 Christmas Lunch

Accommodations

Skeppsholmen offers special rates for participants in the NTRG Christmas Meeting:

Room Category	Offer	Excl.	Regular rate
Small with Parkview	1317	1175	2195
Small with Seaview	1497	1336	2495
Medium with Parkview	1557	1390	2595
Medium with Seaview	1737	1550	2895
Large with Parkview	1917	1711	3195
Large with Seaview	2097	1872	3495
Xtra Large with Parkview	2337	2086	3895
Xtra Large with Seaview	2517	2274	4195

Please book accommondations directly and inform the hotel that you will need the special NTRG rate which is part of their opening campaign. Contact info via: www.hotelskeppsholmen.se

Registration

Please register for the Christmmas Meeting and Christmas Lunch at info@nordictravelretailgroup.com no later than November 13th, 2009.

We look forward to welcomming you!

Dear NTRG member

Out next member meeting will take place on Thursday, September 3rd 2009.
The theme of the meeting will be: Corporate Responsibility in a truly Global World.

We will start at 9.30 in the morning and the meeting will include presentations from:

• CEO Jesper Møller, Toms Gruppen
• Vice President Mads Madsen, Novozymes
• Professor Mette Morsing, Copenhagen Business School

The venue will be Toms Gruppen, Toms Allé 1, DK-2750 Ballerup – www.tomsgroup.com

Please register before August 19th via e-mail: tqh@rostrapr.com

The meeting is for members only and free of charge.

Looking back – moving on

It is a pleasure to invite you to the Nordic Travel Retail Seminar 2009. We are very happy to present an impressive list of speakers.

The number of available seats is limited and will be booked by time of receival of payment.

Read more about the agenda and sign up.

We look very much forward to welcoming you!