Invitation to workshop: “Our Industry Our Future – Facing the Challenges”
All members of NTRG are invited to participate at the ETRC Workshop on the 27th of January 2011 at the Brussels Airport Sheraton Hotel. The theme of the workshop is “Our Industry Our Future – Facing the Challenges” and the programme will address many issues that could have an effect on the day to day business and the future of our industry. Members of NTRG are asked to join in the debate and discuss together with other industry leaders these important issues.
The Workshop is free for members of NTRG. Attendance should be confirm by email to i.d.boer@kappe.nl before the 31st of December.
The workshop programme is arranged to suit the arrival times from the major airports and train stations in Europe. However for those arriving the day before, ETRC has negotiated a special room rate of €140.00 per night as the Sheraton. To take advantage of this, please use this form. This reservation form should be faxed to the Brussels Sheraton Hotel before the 31st of December.
Workshop: “Our Industry, Our Future – Facing the Challenges”
A one day workshop – free of charge for Corporate Members of ETRC and members of National Associations
Brussels Airport Sheraton Hotel
January 27th, 2011
Moderator: Jacques Parson, Vice President
09.00‐10.30 Welcome & Coffee
10.30‐13.00 Morning session
Opening Address
Frank O’Connell, President
European Travel Retail Business performance 2010
Key Note Speaker – Vice Chairman Transport Committee European Parliament
Subject to confirmation
ESPACE VOYAGEUR – Toward a Real Single Market
• A separate legislative regime for Travel Retail
• The argumentation
• The benefits
• Progress to date, next steps and time table
13.00‐14.00 Lunch
14.00‐16.00 Afternoon Session
Airlines ‘one bag’ restrictions
• What is the impact?
• The risks of contagion
• Fighting back
Aviation Security & LAG’s
• Lifting restrictions 2011 and 2013
• The technology and implications
• Effective customer communication
Maximising Shopping Time
• Removing barriers to selling
Tobacco Campaign
• WHO update
• European and national legislation
• An effective industry response
Final Conclusions
Frank O’Connell, President
16.00‐17.00 Networking