The Nordic Travel Retail Group is looking forward to see many members at the Tallnik Silja terminal in Värtahamnen in Stockholm Wednesday 4th September.
A strong speaker line-up is ready for an almost fully booked member meeting on-board M/S Victoria.
Program and Speakers:
1100 – 1130: Arrival at terminal in Värtahamnen
1100 – 1200: Light lunch
1200 – 1400: First Session
Niklas Julin, Marketing Director, Inflight Service
Niklas Julin manages store/concept development, marketing strategy and brand development for Inflight Service. Niklas Julin will talk about the concept, strength and potential of pre-order for his company as well as the travel retail industry.
Bébé Branss, Director Retail Design, Gebr. Heinemann
Bébé Branss will talk about ’Creating a memorable shopping experience’. Since 1998 Bébé Branss work in the department of setup and she is director of retail design at Gebr. Heinemann. She is educated in interior design and architecture and she has also been taken on retail projects from her own office as well as with Umdash in Austria.
Kenneth Arnström, Founder, Springnet AB
Being an experienced and international marketing professional Kenneth Arnström will talk about: ‘CSR – how it effects the tobacco & drinks category’. Besides numerous competencies within public affairs his background includes positions with Philip Morris & Swedish Match global joint venture (Executive Vice President/Director) and Scotch- Diageo Plc. (Global Category Manager)
1400 – 1430: Coffee break
1430 – 1655: Second Session
Joachim Meijer, Instructor/Consultant/Coach, Stigfram
According to Joachim Meijer excellent service and customer care always reflects in the income statement, and he will talk to us about how human values have a huge impact on profitability. Joachim Meijer has great experiences with education, training, consulting and coaching in all branches in the “service-business”.
Mats Paulsson, Airport Security Director, Swedavia / Arlanda Airport
The EU Commission has developed a road map leading to a stepped approach for replacing the restriction on the carriage of LAGs with technological screening. Mats Paulsson will give us insights and updates regarding the future regulations.
Henric Molin, owner of Spirit of Hven – and whisky tasting
He has grown up in a ‘restaurateur-family’ and he is educated in chemistry. He has a great interest in scents and tastes and he is the founder and owner of the distillery Spirit of Hven which today produces highly valued and awarded products. Henric Molin will talk to us about ‘Taste and scent with sustainability’.
From around 16:15 Henric Molin will share with us a taste of his distillates as part of an informal and exceptional ending of a fantastic program.
Practical information
Date: 4th September 2013
Time: 11.00 – 17.00 local time
Place: On-board M/S Silja Symphony while at the terminal in Värtahamnen, Stockholm. (Address of the terminal: Södra Hamnvägen 46, 11574 Stockholm)