ETRC Business Forum 2016

The ETRC has announced the name of the keynote speaker for the upcoming ETRC Business Forum at Sheraton Brussels Airport Hotel, 28th January 2016.

EU Transport Commissioner Violeta Bulc will be addressing the industry to outline her vision for the future of aviation and maritime development in Europe. Commissioner Bulc has overall responsibility for Transport issues within the European Commission.

NB! Attending the annual ETRC Business Forum is free of charge for members of NTRG.

ETRC’s attendance response form is available here.

Championing Consumer Choice

A one day workshop – free of charge for

Corporate Members of ETRC and Members of National Associations

Brussels Airport Sheraton Hotel

Moderator: Jacques Parson, Vice President Marketing & Communication


09.00–10.00 Welcome coffee & networking
10.00–13.00 Morning session:
Setting the scene for the duty free and travel retail market in Europe
  • Welcome & Opening Address: Sarah Branquinho, President – ETRC. Sarah will give an update on the current portfolio of activity undertaken by ETRC on behalf of its members.
  • European Airports Travel Retail Business performance 2015: Fulvio Fassone, Vice President Business Development – ETRC. In this popular session Fulvio will share the latest market performance and trends in 2015 from ETRC’s own industry sales index, compiled in co-operation with Generation.
  • Understanding the Travel Retail Shopper: Garry Stasiulevicuis, Counter Intelligence Retail. Taken from the recent multi-category shopper study undertaken on behalf of TFWA, this presentation takes a look at how shopper preferences differ across the entire travel retail offer.
Coffee Break (11.30-12.00)
  • Keynote Address: Mrs Violeta Bulc, European Commissioner for Transport: The ambitions of the European Commission to improve the competitiveness of the European transport industry and how travel retail and duty free contribute to the economics of the European transport system.

Lunch (13.00 – 14.00)

14.00–16.00 Afternoon Session
  • Policy Issue I: Last months into the implementation of the Tobacco Products Directive II

Keith Spinks, Secretary General – ETRC: In this presentation, Keith will identify the impacts and changes that the implementation of the new EU legislation in May will have upon tobacco retailing for European duty free and travel retail.

  • Policy Issue II: Confectionery , Alcohol, and beyond – Informing consumers via off-the-pack technologies

This session will look at providing the audience with options for the industry to meet the growing challenges on providing consumer information in the duty free & travel retail channel through technological solutions.

Keith Spinks, Secretary General – ETRC: Understanding the political context for responding to the growing challenge of providing information to consumers.

John Hume, Managing Partner – Hume Brophy:  A review of technology options to inform consumers off-the-label.                    

Peter Mohn, Owner – CEO m1nd-set: Consumers’ expectations regarding access to information in the Duty Free and Travel Retail Shopping environment.


Concluding remarks
  • Sarah Branquinho
16.00-17.00 Networking